Likeable

The other day I mentioned how much I was annoyed by my cellphone-provider.
I e-mailed them about it.

Today I got three mails back and was called here at work.

The staff member apaologized once more and said my complaint was very likeable, very friendly.

Hehe :-) Thanks.

And finally the charger has arrived. I´ll give it a try then, let´s see how long I have to wait today...

Only thing I don´t feel so good about: The staff member said he talked it through with the team - I hope they don´t made an annotation like "annoying customer" on my stuff... it´s a very small shop.